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⛔ Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars
Hi everyone, We’re sorry, but there seems to be an issue with the way you can log in to your King account at the moment. This is only affecting players who use uppercase letters in their e-mail address. The workaround for this is to connect your account to Facebook, if that's an option for you; please do NOT create a new…
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Countdown crystals are just bombs (Levels 1881 & 1882)! CM:FIXED
Countdown crystals have just been introduced in level 1881 but they are just bombs in my game? I managed to get past the first level by buying more moves, but I can't do that now. This round forces me to move the orange bombs and the round instantly ends because of the yellow bombs Any ideas
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️
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It is telling me I have the wrong name & password for Facebook - yet I’m not having that issue
it keeps telling me that I don’t have the right username and password and they don’t match for Facebook and yet my Facebook account and all the other things I have linked to. It are just fine. Consequently, my progress isn’t showing correctly. I don’t know what to do.
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Facebook & Candy Crush accessibility
When I try to save my progress through the facebook app it says “wrong email and password combination” which isn’t correct. How can this be fixed? I’m not about to give up 15,000 levels and start over with the apple app!
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Lost all Levels
I can't log into Facebook on my iPhone to connect Candy Crush Saga. I changed my Facebook password and tried to log in but still get the message, "Wrong email and password combination".
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I'm not able to log into Candy Crush with Facebook
I'm no longer able to link my Facebook and candy crush. I've seen the post to update to social gaming, but I do not see that option when I log into my Facebook account. Can someone help me? Thank you.
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Lost connection
since today I lost my connection via Facebook. i can not retrieve my account. i need help please
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Connection to Facebook and Boosters
Is something going on with the game? I'm having trouble keeping my game connected to my Facebook. I finally got it to connect back today and all of my boosters are gone. My coins are still there but not my boosters. This is very frustrating!
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Syncing iPhone app and Facebook game
how can I get my progress back on the app, I try to log in with Facebook and it says email & password don’t agree
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Trouble logging in with facebook
When I try to login with my Facebook account - it keeps telling me that my username and/or password is incorrect. I know for a FACT that it is not. Is this a technical problem being worked on? What else can I do? I do not want to lose all my progress - I have been playing this game for so very long.
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facebook log in with King account problem
I recently changed my Facebook password as I was having problems. When I tried to log in to Candy Crush on my phone using my facebook account it says there is a wrong email or password. How do I fix this? I logged in and out of facebook. I reset my password on King. Still can't get in
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Issue logging in with Facebook
getting incorrect user name password This is not correct as I logged in and out of FB using user name and password and still not able to connect.
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Logging in with Facebook account
hello. For a couple weeks My candy crush account kept logging out every time I closed the app. Do I would have to relog in and I would select through my facebook account. Well today when I tried I’m getting an error message stating my email and password doesn’t match which they should cuz I checked Facebook. How do I fix…
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Cannot login to candy crush saga with FB
I opened Candy Crush Saga to play and was prompted to restore my progress. I logged in with FB (which has always been my connection). I am getting the attached error message. I have logged out of all devices, ran updates on all apps, and reinstalled the app. None of this has worked. It’s frustrating see level 1 as my…
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How can I prevent an update on my old iPad 2 as this update will stop the game
I need to stop the update that keeps appearing on my iPad 2 as when I click on it it won’t update as my iPad 2 is old. I was playing perfectly before this screen with the update appears. I uninstall the game and reinstall it but again this screen appears with the update and I can’t remove it. I need help with that please…
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App Update Issues⛔️Reported
I keep getting this message on my iPad. IOS is up-to-date and I went in the App Store and candy crush is up to date as well. I tried turning the iPad completely off and back on and still get the error message.
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Why i lost my all gold?
Hi, i lost my all gold and candy, why? i upgrade my candy and all lost. how do i get them back so i can continue playing?
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Why am I not receiving lives anymore
why am I not receiving lives anymore.
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Delete My account
I would like to delete account
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Connection error
I’m not able to retrieve my progress. Says connection error
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Es la cuarta vez que estoy jugando y entra una llamada y me quita todo mi avance??
Ya iba 175 victorias seguidas y perdi el combo por el launcher de la app torpe